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1. What is a holistic aesthetic clinic?
A holistic aesthetic clinic combines dermatological treatments and regenerative therapy to enhance overall skin health and beauty—not only addressing aesthetic concerns, but also stimulating the skin’s natural tissue repair.
2. Are all the treatments in this clinic safe?
Yes! All treatments are performed by our team of doctors, which includes specialists in dermatology (skin), venereology, aesthetics, and anti-aging and beauty medicine. They are trained with the latest techniques and adhere to high medical standards, using the latest clinically tested and safe products and technologies.
3. Are the treatments in this clinic suitable for both men and women?
Yes! This clinic offers a wide range of treatments that can be tailored for both men and women, including facial contouring, anti-aging, hair loss, pigmentation issues, scarring, LASER, body contouring, and acne treatments.
4. Does this clinic have an official license?
Yes, this clinic has been operating since 2006, and all branches are officially licensed by the Indonesian Ministry of Health. All doctors at the clinic are certified aesthetic doctors and have received the latest training on new products in the aesthetic field as well as the latest technological equipment.
5. How can I find out which treatment is right for me?
We recommend consulting with our expert doctors at the clinic first to receive treatment recommendations that suit your skin type and specific needs. Since everyone has different skin types and concerns, our clinic only provides personalized therapies tailored to each patient’s individual condition.
1. What is facial contouring and how does it work?
Facial contouring is a non-invasive and painless technique to shape the face without surgery. It uses injections such as fillers, collagen stimulators/bio-stimulators (e.g., Sculptra, Juvelook, Radiesse, Restylane), botox, or thread lifts to create a more proportional, slimmer, or symmetrical appearance. It can also be combined with the latest technologies such as high-intensity focused ultrasound (HIFU), like Ulthera, radiofrequency, and others.
2. How long do the results of facial contouring last?
It depends on the type of procedure chosen:
✔ Filler → Lasts 6–12 months, adds volume to specific areas like the cheeks, chin, or lips.
✔ Botox → Lasts 3–6 months, relaxes muscles that cause wrinkles and expression lines.
✔ Thread Lift → Lasts 12–18 months, tightens the skin using threads that stimulate collagen production.
✔ Collagen Stimulator (Sculptra, Radiesse, or Ellanse) → Lasts 2–5 years, works by stimulating the skin’s natural collagen production for longer-lasting and more natural results.
3. What is a skin booster and what are its benefits?
A skin booster is an injection that contains active ingredients such as hyaluronic acid, polynucleotides (PN), and growth factors. These help improve skin hydration, elasticity, and regeneration, making the skin look younger and healthier.
4. What is the best treatment to reduce wrinkles and fine lines?
The best anti-aging treatments to reduce wrinkles and fine lines are a combination of:
✔ Botox → Relaxes the muscles that cause wrinkles
✔ Laser therapy → Stimulates collagen for firmer skin
✔ Skin booster → Nourishes and hydrates the skin
✔ Collagen stimulator → Promotes long-term collagen production, tightens sagging facial skin, and improves skin elasticity
5. What’s the difference between a skin booster and a filler?
✔ Skin Booster → Hydrates and rejuvenates the skin from within.
✔ Filler → Adds volume to the face (e.g., cheeks, chin, lips).
1. How do I make a consultation appointment?
You can make an appointment through the following options:
📞 WhatsApp / Call: +62 851-2106-8911
📍 Walk-in: Visit one of our clinic locations in Jakarta Barat, BSD, Tangcity, Bali, Batam, Citra Raya, Ciledug, or Cinere
🌐 Official Website: Book online via email at hello@stephanieskincare.com
2. Do I need a consultation before treatment?
Yes, a consultation with a doctor is required before undergoing treatment, especially for procedures such as facial contouring, skin boosters, and laser therapy. Since each patient has different skin conditions and concerns, a personalized one-on-one assessment is essential to achieve the best and most satisfying results.
3. How long is the waiting time to get a treatment appointment?
It depends on the doctor, day, and number of patients in queue—usually around 1–3 working days. However, we recommend booking a few days in advance, especially for weekends, to minimize waiting time and ensure you get your preferred schedule.
4. How long does each treatment session take?
The duration varies depending on the type of treatment, usually ranging from 30 minutes to 2 hours.
1. What payment methods are available?
We accept cash, debit/credit cards, e-wallets, bank transfers, paylater, and 0% installment plans for selected treatments.
2. Does the clinic accept insurance for aesthetic treatments?
Most aesthetic treatments are considered non-medical and are generally not covered by insurance. However, we recommend checking with your insurance provider directly, as coverage may vary depending on your policy and provider.
3. Are there more affordable treatment packages available?
Yes! We offer bundling and annual packages for a variety of treatment combinations—such as facial contouring + skin booster, laser therapy + acne treatment, or laser therapy for pigmentation issues, hair removal, and anti-aging.
4. How much does it cost to consult with a doctor here?
The consultation fee depends on the doctor you will be seeing. However, for new patients, if you register through WhatsApp or use a referral code, you may be eligible for free consultation*.
1. What should I do after a laser treatment?
✔ Avoid direct sun exposure for 48 hours
✔ Use sunscreen with SPF 50 daily
✔ Do not use skincare with strong active ingredients (such as retinol, AHA, BHA) for 3–5 days after treatment
2. Are there any side effects after facial contouring?
Some mild side effects such as redness or swelling may occur, but they usually subside within 1–2 days.
3. When can I see results from anti-aging treatments?
Initial results are usually visible within 1–2 weeks, with optimal results seen after 4–6 weeks, depending on the type of treatment performed.